Use an eSauti-hosted number
Ask our team to provision a hosted number. Fund your wallet and pay for messages as you send.
- One-time installation fee
- Message usage paid from your wallet
- No paid plan or WhatsApp add-on required
eSauti WhatsApp
Bring your WhatsApp Business conversations into a shared inbox. Assign a teammate, keep context with internal notes, and connect your application to send messages and follow their delivery.
For customer-facing teams and the developers behind them
Use WhatsApp on its own. No Marketing subscription required.
Alex Martin
Customer · order #1042
Hello Alex, your order #1042 is ready for collection.
Order update · approved templateHi! Can I collect my order tomorrow morning?
09:41Try assigning a teammate, adding a note, and replying.
Interactive example · fictional data
Choose your starting point
Choose who hosts your number first. Then confirm the inbox, automation, and API capabilities included in your setup.
Ask our team to provision a hosted number. Fund your wallet and pay for messages as you send.
Keep your own WhatsApp Business Account and connect your number to eSauti. Choose the access level your team needs.
Use the inbox for human conversations and the API for messages triggered by your own business events.
Read the API guideRead, assign, annotate, reply, and resolve in the shared inbox. Send approved templates from the portal when you need to start a conversation.
Integrate scoped API keys, message sending, incoming webhooks, and delivery updates. Idempotency helps you retry a send without creating another logical message.
In your business
Keep the conversation moving, whether a person or your application sends the next message.
Find the conversation, assign the right teammate, and reply with the customer’s message history in view.
Have your application send an approved order-update template. See its delivery status and handle the customer’s reply in the inbox.
Leave an internal note for your colleague, change the assignee, and resolve the conversation when the request is complete.
What you can do
Filter conversations by unread messages, assignee, account, or reply needed. Search by customer name or phone number.
Assign conversations, add internal notes, and keep open and resolved requests organized. Each teammate has their own unread state.
Prepare templates with variables, supported media, and buttons. Submit them for Meta review and follow approval or rejection status.
Create and manage WhatsApp Flows for structured interactions such as order intake. Publish a Flow when it is ready.
Inspect message history, delivery status, template details, and associated costs. Filter by date, status, and recipient.
Send text or approved templates through the API and receive incoming messages and status updates through webhooks.
Getting started
Choose an eSauti-hosted number or connect your own WhatsApp Business Account. Hosted numbers require no paid plan or WhatsApp add-on; your own connected account requires an active paid plan or WhatsApp add-on. Marketing activation is not required.
For a hosted number, our team provisions the setup; pay the one-time installation fee and fund your wallet for messages. For your own number, connect your WhatsApp Business Account through Embedded Signup and confirm the sending setup.
Bring your team into the inbox, prepare approved templates, or connect your application through the API.
Choose an eSauti-hosted number with a one-time installation fee and wallet-funded message usage, or connect your own account with the appropriate subscription. Compare your setup and current eSauti pricing before starting.
See pricing and accessNo. WhatsApp is independent of Marketing. An eSauti-hosted number needs no paid plan or WhatsApp add-on. Connecting your own business account requires a paid plan or WhatsApp add-on. Setup and usage charges depend on the option you choose.
Yes. Portal features include template management and sending, plus a shared inbox, assignment, and internal notes where included in your selected setup. Check the capabilities of your chosen tier. Developers can also integrate the API.
Free-form replies require an open 24-hour customer service window. Outside that window, use an approved template. Meta’s messaging and approval rules apply.
Yes. Meta Embedded Signup connects your business account and phone number. Managed or eSauti-hosted options are available through our team.
Let’s set up the right account, team workflow, and API access for your business.