eSauti

Run customer follow-up across WhatsApp, SMS, and email from one place.

eSauti helps growing African businesses automate reminders, promotions, confirmations, customer reactivation, and sales follow-up with one customer history and less manual work.

  • WhatsApp, SMS, and email with one audience.
  • Follow-up, reminders, and reactivation without messy manual orchestration.
eSauti AI platform dashboard preview

What a growing business actually needs to communicate with customers

WhatsApp, SMS, and email

Run the channels your customers already use from one interface.

Follow-up automation

Trigger confirmations, reminders, sales follow-up, and reactivation from real business events.

Audience & history

Keep contacts, preferences, and interactions aligned in one customer view.

Reminders & payments

Use order, invoice, or payment events to send the right message at the right time.

AI Copilot

Prepare messages, sequences, and segments faster.

Trust & control

Keep better control over preferences, permissions, and activity history as you grow.

Set up your customer communication in three steps

eSauti helps teams move from scattered manual follow-up to clearer and more structured communication.

Step 1

Bring in your contacts

Connect your website, forms, CRM, or business events.

Step 2

Choose your channels

Enable WhatsApp, SMS, email, and the channels that fit your business.

Step 3

Automate follow-up

Launch reminders, promotions, reactivation, and sales follow-up from real events.

Use cases

Use case

Order and inquiry follow-up

Automatically follow up customers after a quote, inquiry, or order.

Use case

Payment reminders

Send confirmations, reminders, and follow-up tied to invoices and payments.

Use case

Customer reactivation

Bring inactive customers back with targeted campaigns on the right channels.

Use case

Appointment reminders

Reduce missed appointments with WhatsApp, SMS, or email reminders.

Use case

Merchant promotions

Announce offers, restocks, and promotions consistently across channels.

Use case

Distributor / partner communication

Keep partners, resellers, or field teams aligned with less friction.

eSauti AI platform dashboard preview

Built for growth, with better control from day one

eSauti helps you keep customer preferences, permissions, interaction history, and traceability aligned as the business grows.

Built for teams that need better follow-up and more clarity

eSauti helps businesses keep customer communication more organized without stacking too many tools.

Angela NGO DOUGA

Angela NGO DOUGA

CEO, Yellow

eSauti helps us follow up customers more clearly and react faster.

FAQ

Yes. It is designed for teams that need to do more with limited time and limited tools.

Yes. You can start with the channels that matter most to your business.

Yes. We recommend a guided start with a demo and setup support based on your context.

See how eSauti can structure your customer follow-up.

Book a demo and see how to centralize WhatsApp, SMS, and email around one customer workflow.